14 Sep My paper at LEADR Kongress 2015
LEADR-IAMA is one of the largest mediation organisations in Australasia with over 4000 members. It holds a biannual Kongress which covers topics relevant not only to mediators, but also to lawyers and all professionals interested in negotiation and conflict resolution.
In my presentation to this year’s Kongress in Sydney, I shall explain how electronic communications such as email and text create misunderstandings and conflict. I shall recommend ways in which professionals can assist others (and themselves) to avoid the traps of electronic communications that commonly arise in negotiations and dispute resolution.
For a link to a short audio preview of my presentation (to be given on Monday 7 September 2015) as well as links to register – click here.
I also spoke at the last Kongress in 2013 on lawyers at mediation. For a link to my earlier paper click here.